About Us | Privacy Policy
Privacy Policy
Welcome to New Hope for Addiction Treatment newhope-eg.comWe respect your privacy and are committed to protecting your personal data according to the highest standards of security and confidentiality. This policy aims to explain how we collect, use and protect the information you provide when you use our website and services.
Data We Collect
We may collect the following information from visitors:
- Personal information: such as name, phone number, email, when registering or communicating with us.
- Medical information: If it is provided voluntarily in order to book an appointment or request a consultation.
- Technical information: such as IP address, browser type, and pages visited, in order to improve the user experience.
Cookies: to improve performance and analyze visitor behavior
How We Use Data
We use the data for the following purposes only:
- Providing the required medical and consulting services.
- Contact you to answer inquiries or confirm appointments
- Improving website content and performance.
- Sending awareness materials or special offers with your prior approval.
Data protection and security
- We take all appropriate technical and administrative measures to protect your data from unauthorized access, modification or disclosure.
- Medical information is only stored in secure, encrypted systems.
- Access to data is restricted to authorized personnel only.
Sharing information with third parties
- We do not sell or rent your personal data to any third party.
- We may share data with trusted parties only when necessary to provide services (such as specialist doctors or hosting companies), with their strict commitment to confidentiality of the information.
- We may share data if required to do so by law or court order.
Cookies
Our website uses cookies to improve your browsing experience and to analyze usage. You can adjust your browser settings to disable cookies if you wish, but this may affect some site features.
Amendments to the Privacy Policy
We may update this policy from time to time in accordance with changes in our systems or applicable laws. Any modifications will be posted on this page with the date of last modification updated.
Contact Us
If you have any questions or inquiries regarding the privacy policy, you can contact us via:
- Website: newhope-eg.com
- Email: info@newhope-eg.com
- Phone: 01009336693
Your rights as a user
- The right to access, amend or delete your personal data
- The right to withdraw your consent to data processing at any time
- The right to request a copy of the data we hold about you